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Frequently asked questions
Up to 250 guest on property. Willow’s Edge is providing tables and chairs as part of our rental package, unless noted otherwise. We have 130 ceremony chairs and 230 reception chairs with comparable numbers of round tables to accommodate our venue occupancies. The 60-inch diameter round tables (seats 8). We also will be providing a few rectangle tables for bridal party head table, cake table and any other needed space if available.
To reserve services on the date/s requested, Willow’s Edge requires the contract be signed by Customer and an initial payment of thirty- five percent ( 35%) be deposited for the Venue.
A second payment of fifty percent (50%) of the balance is due six months prior to the event date.
Payment of the remaining balance of the rental fee is due s 45 days in advance of the event.
Deposits and payments will be made by cash or personal check (made payable to Willow’s Edge LLC) on the schedule noted below. A receipt from Willow’s Edge will be provided for each. ALL CREDIT CARD transactions will have an additional 3% processing fee.
Willow’s Edge requires the contract be signed by Customer and an initial payment of thirty- five percent ( 35%) be deposited for the Venue.
A second payment of fifty percent (50%) of the balance is due six months prior to the event date.
Payment of the remaining balance of the rental fee is due sixty (45) days in advance of the event.
Cash, credit card and online payment will be accepted.
Juniors Bar lounge will accept cash and card only when tab is over $40
In the event a customer cancels the event, the customer shall notify Willow’s Edge immediately in writing or by email. Once canceled, the Customer shall be responsible for agreed liquidated damages as follows. The parties agree that the liquidated damages are reasonable.
In the event Customer cancels the event more than one year prior to the event, Customer shall forfeit to Willow’s Edge as liquidated damages one-half (1/2) of deposit.
In the event customer cancels the event less than one year but not more than six months prior to the event, Customer shall forfeit to Willow’s Edge as liquidated damages the entire deposit.
In the event Customer cancels the event less than six (6) months but more than three (3) months prior to the event, Customer shall forfeit to Willow’s Edge as liquidated damages fifty percent (50 %) of the rental fee.
In the event customer cancels the event less than forty five (45) days prior to the event, Customer shall forfeit to Willow’s Edge as liquidated damages the entire rental fee
Each Client will have to provide Liability Insurance.
A certificate of insurance with coverage dates (including setup, event day, and cleanup) must be provided to Willow’s Edge 30 days prior to the Event.
A minimum of $1,000,000.00 General Liability is required for the event. This policy is to cover all services provided by applicants on the property including, liquor, food, music, lighting, dance floors, etc., for the dates of the event. Willow’s Edge is to be listed as an additional insured.
Willow’s Edge will provide contact information for the local agent that will be familiar with this policy.
Willows Edge will be providing the groom and bridal party with gift packages in the suites that will include a limited amount of champagne or wine for the women and whiskey or beer for the men. Willow’s Edge will provide all alcohol for the events at our Jr. Bar Lounge and any outside alcohol of any kind found on property will result in a $500 charge. Willow’s edge will have their bar lounge open at the events for any additional alcohol needed. Willow’s Edge can provide additional alcohol for suites and cocktail hours upon request and purchase. Willow’s Edge will be providing a licensed bartender to serve at the Event.
The renter will be responsible to pay a Breakage Fee “and any “Additional Services Fees” for the use of the Property.
Additional Fees will be included and paid prior to the event
If damage occurs to Willow’s Edge venue or if repairs or replacements are needed to be made as a result of the customer, the Customer will pay for it from the damage deposit and/or the Credit Card on file. The refundable Damage Fee will Be returned ONLY if no damage has been accorded on the request of the customer. Requests must be made no later than 30 days after the event date and Funds returned no later than 30 days after request is approved.
If Clean up service isn’t purchased and the venue isn’t cleaned up before the time of 12:30pm the day after the event then a Clean up fee of $250 will be charged to the credit card on file.
If clean up service isn’t purchased, and food and trash are left overnight then the cleanup fee of $250 will be charged. ALL FOOD AND TRASH ARE REQUIRED TO BE REMOVED THE NIGHT OF.
Yes our gravel parking lot is complimentary along with our circle drive to drop off guests close to the building.
Parking is available at the designated areas on the North/West parking lot (gravel and grass areas). Persons shall pull into the parking locations. Handicap accessible parking spaces are provided at the posted areas adjacent to the Drop off area. Parking is not permitted on the drop off area/ turn around or any access drive to a venue building.
Our parking lot meets all state ADA requirements and holds space for 150 vehicles plus we have an additional space for overflow parking